Financial aid can be complicated and feel unpredictable, leaving even experienced users confused.
Many students are new to finance and need to be met where they are on their financial journey.
Tuition is a significant investment. Clear communication about bills and confirmation of payments is critical.
How might we clearly inform users about which bills are due and when?
How can we ensure users can quickly find the transactions and information they need?
How might we provide users with a clear understanding of their billing landscape?